Broadstairs, Kent · IT support across Kent

About SquareOne IT

Simple, secure IT for Kent businesses. That’s the whole idea.

SquareOne IT was founded in 2026 with one aim: to give small and growing businesses the kind of security-first, well-run IT that used to be reserved for companies with their own IT department, and to explain it all in plain English.

  • Founded 2026in Broadstairs, Kent
  • 40+ yearsof combined technical experience
  • Cyber Essentialscertified
  • MicrosoftPartner

Why we exist

If it's not working, it's our problem now.

Small businesses are asked to run modern, secure technology without the people or time to do it. The result is familiar: a patchwork of suppliers, security left at the defaults, backups nobody has tested, and an owner resetting passwords at night.

We started SquareOne IT to change that. We take responsibility for the whole picture, from the helpdesk and the security tools to Microsoft 365, the network and the broadband line, and we work as an extension of your team rather than a supplier you have to chase.

  • Clarity

    We diagnose accurately, follow best practice and explain what we’re doing without jargon.

  • Partnership, not preaching

    We listen first, advise clearly, and shape our recommendations around your goals and the way you work.

  • Adaptability

    Technology and businesses both move quickly. We build flexible IT that evolves with you.

Where we are

Based at the Kent Innovation Centre, Broadstairs

Our office is at the Kent Innovation Centre on Thanet Reach Business Park, a hub for growing Kent businesses. It puts us minutes from Margate, Ramsgate and Broadstairs, around half an hour from Canterbury and Deal, and within easy reach of the rest of the county.

You’re welcome to visit. Please call ahead so the right person is in.

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How we work

What you can expect from us

  • 01

    Security first

    Every plan includes managed endpoint protection with MDR. We hold Cyber Essentials ourselves and build security into everything we set up.

  • 02

    Proactive by default

    Monitoring, patching and regular reviews mean we fix problems before they reach you, and plan upgrades before they become emergencies.

  • 03

    Plain English

    Clear explanations, clear proposals and clear invoices. If we can’t explain why something matters, we won’t recommend it.

  • 04

    Predictable costs

    Per-device monthly pricing, excluding VAT, with no call-out fees. Projects are quoted and agreed before any work starts.

  • 05

    Documented

    Your set-up is written down and kept current, so nothing depends on one person’s memory, including ours.

  • 06

    Accountable

    One team for support, security, cloud, networks and connectivity. No finger-pointing between suppliers.

Accreditations

Credentials that back it up

We hold ourselves to the standards we recommend to clients.

  • Cyber EssentialsCertified. We practise what we recommend.
  • Microsoft PartnerLicensing and Microsoft 365 expertise.
  • Google reviews5.0 stars from 4 reviews
  • Cyber Essentials certified

    We’ve been through the same government-backed certification we help clients achieve.

  • Microsoft Partner

    Microsoft 365 licensing and management, done by people who work in it every day.

  • 40+ years’ combined experience

    Across Microsoft 365, security, networking, device management and connectivity.

  • A helpdesk that knows you

    Kent-based engineers who know your setup, not a call centre reading from a script.

Let’s talk about your IT

Whether you have a specific problem or just want a second opinion, we’re happy to talk. No pressure, no jargon.