Broadstairs, Kent · IT support across Kent

01843 482 279 support@squareoneit.co.uk Helpdesk Monday to Friday, 9am – 5pm

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IT support in Margate · CT9

IT support for Margate, from just across Thanet

Margate’s business community has changed fast: creative studios in the Old Town, cafés and galleries along the seafront, short-let hosts, retailers at Westwood Cross and a growing number of people who moved their business down from London. We’re a few minutes up the road in Broadstairs, supporting them with proactive managed IT, cyber security and connectivity.

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Map of Thanet showing Margate and our office at Thanet Reach Business Park, BroadstairsMargateBroadstairsRamsgateWestgate-on-SeaBirchingtonWestwood CrossManston
Our office, Broadstairs Thanet district
  • On our doorstep our office is right here in Broadstairs
  • About ten minutes from our office to the Old Town
  • CT9 & around Margate, Cliftonville, Westgate and Birchington
  • Microsoft Partner
  • Cyber Essentials certified
  • 5.0 on Google

Your local IT team

Close enough to pop in, organised enough that we rarely need to

Being a few minutes away matters when a till stops working on a Saturday morning or a new starter needs a laptop set up before Monday. But the real value of local support is that we understand the way Margate works: seasonal peaks, businesses run from converted Victorian buildings, and small teams where the owner is also the office manager, the marketer and, too often, the IT department.

Our managed IT support takes that last job off your hands. A helpdesk your team can call, 24/7 monitoring of every device, managed security and Microsoft 365, and an engineer who can be with you quickly when something needs hands on.

Margate businesses we help

IT for the way Margate works now

  • Creative studios & agencies

    Designers, photographers, architects and digital agencies need fast uploads, big files and reliable backups.

    • Full fibre or leased lines for large uploads
    • Backup of project archives and NAS drives
    • Secure file sharing with clients
    • Mac and Windows support

  • Hospitality & short lets

    Cafés, bars, galleries and holiday lets run on card payments, booking platforms and guest Wi-Fi.

    • Guest Wi-Fi kept separate from tills
    • Backup connections for card payments
    • Fast set-up for seasonal staff
    • Smart locks and cameras on a secure network

  • Retail

    Independent shops in the Old Town and Northdown Road, and retailers around Westwood Cross.

    • EPOS and stock systems kept running
    • CCTV you can check from your phone
    • Cloud phones that ring on the shop floor and mobiles

  • Relocated & hybrid businesses

    Teams split between Margate and London, or working from home most of the week.

    • Secure access from anywhere
    • Laptops shipped ready to use
    • Microsoft 365 and Teams set up properly

Converted buildings

Great Wi-Fi in Georgian terraces and Victorian shopfronts

Many Margate businesses operate from characterful old buildings: tall, narrow terraces, basements, thick walls and rooms added over the decades. They’re wonderful places to work and terrible places for a single router.

We survey and design managed Wi-Fi around the building, with access points where they’ll actually help and discreet cabling where it’s possible, so every floor has a solid signal.

Seasonal business

Ready for August, quiet in February

Summer brings extra staff, longer hours and busy tills. We make sure seasonal starters get accounts on day one and lose them on their last, card payments have a backup connection before the peak, and your systems are updated and checked during the quieter months, not in the middle of the rush.

Connectivity & phones

Getting Margate online properly, before the copper goes

Full fibre has spread quickly across Thanet, but plenty of Margate premises, especially older buildings in the Old Town and Cliftonville, are still on copper broadband and traditional phone lines. With the national PSTN and ISDN switch-off due to complete by January 2027, card machines, alarms and phone lines on those old services all need a plan.

We check what’s available at your address, move broadband to full fibre or SoGEA, port your number to a cloud phone system, and add a 4G/5G backup for payments if a dropped line would cost you sales.

Nearby

Also supporting businesses across Thanet and east Kent

FAQ

IT support in Margate: common questions

Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.

How quickly can you get to a business in Margate?

Our office is at Thanet Reach Business Park in Broadstairs, around ten minutes from Margate town centre. Most issues are fixed remotely straight away, and when something needs an engineer on site we can usually be there quickly.

Do you support small businesses and sole traders in Margate?

Yes. Many of our clients are small teams. Our plans are priced per device, from £23 per device per month (excluding VAT), so a three-person studio pays for three devices, not a big-company contract.

Can you help with IT for a holiday let or café?

Yes: reliable guest Wi-Fi kept separate from your own systems, backup connections for card payments, CCTV and cloud phones.

Do you support Macs?

Yes. Plenty of Margate’s creative businesses run on Macs, and we support Mac, Windows and mixed offices.

Is full fibre available in Margate?

Coverage across Thanet has grown quickly, but it still varies street by street. Send us your postcode and we’ll check every network available at your address.

Talk to a Margate IT team that picks up

Tell us about your business and we’ll arrange a free IT review, in person at your premises or remotely, whichever suits you.

Book a free IT review 01843 482 279