Broadstairs, Kent · IT support across Kent

IT consultancy

Straight answers about your IT, from people with nothing to sell you

Sometimes you don’t need more support. You need a second opinion. Is our current provider doing a good job? Should we replace the server? What should we budget next year? Our IT consultancy gives you independent, plain-English advice, and leadership for the projects that follow.

  • Microsoft Partner
  • Cyber Essentials certified
  • 5.0 on Google

What we offer

Consultancy when you need it

  • IT audits

    A thorough review of security, infrastructure, licensing, backups and support, with findings ranked by risk and cost.

  • Strategy & budgets

    A 12–36 month plan that ties technology spend to where the business is going.

  • Supplier reviews

    An honest look at your IT provider, contracts, broadband and software suppliers, and whether you’re getting value.

  • Project leadership

    Office moves, new systems, mergers and migrations planned and run so nothing falls between suppliers.

  • Part-time IT director

    Senior IT leadership a few days a month: board updates, planning and decisions, without a full-time salary.

  • Due diligence

    IT and security reviews when buying, selling or merging a business.

Independent advice

Honest even when it doesn’t lead to work for us

Sometimes the right advice is “your current set-up is fine” or “stay with your existing provider, but ask them for these three things”. We give that advice when it’s true. A consultant who recommends the same solution for every client isn’t really consulting.

Every engagement ends with a written report in plain English, with priorities, costs and a clear recommendation, whether you act on it with us, with someone else or on your own.

How it works

A typical IT audit

  1. 1

    Brief

    We agree what you want to know and what decisions the audit needs to support.

  2. 2

    Review

    A site visit and remote checks of systems, security settings, contracts and documentation.

  3. 3

    Report

    Findings ranked by risk, with costs and a recommended plan.

  4. 4

    Walkthrough

    We present it to you, answer questions and help plan next steps.

FAQ

IT consultancy questions

Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.

How is IT consultancy priced?

Audits and projects are quoted as a fixed fee after an initial conversation. Part-time IT director support is a monthly retainer. You’ll know the cost before we start.

Can you review our current IT provider without them knowing?

We can review much from the outside and from what you can access. A fuller audit usually needs their cooperation, which most good providers are happy to give.

Do we have to move our support to you afterwards?

No. The report is yours, and you can act on it however you like.

What size of business is consultancy for?

Mostly businesses with roughly 5 to 100 staff: big enough for IT decisions to matter, but not big enough to employ a full-time IT director.

Get a second opinion on your IT

Tell us the decision you’re facing or the worry keeping you up, and we’ll suggest the right kind of review.