Essentials
Start-ups that want the fundamentals covered
£23per device
per month + VAT
Includes:
- 9–5 helpdesk support
- Endpoint protection (MDR)
- 24/7 device & system monitoring
- Managed Windows updates
- Microsoft 365 management
- Client portal access
Plans & pricing
IT support prices, out in the open
One simple price per device, per month. No call-out fees, no charge per ticket, and every plan includes 24/7 monitoring and endpoint protection with MDR. Work out your cost below, then book a free IT review for a fixed price in writing.
A 10-person office
Example · Business plan
- 10 devices × £28 £280 a month
- Helpdesk tickets No charge
- Call-out fees None
- Projects Quoted up front
- From £23per device, per month, ex VAT
- 24/7 monitoringon every plan
- MDR includedendpoint protection on every plan
The plans
Three plans, one simple price each
Priced per device, per month. Each plan includes everything in the one before it.
Business
Growing businesses that want security built in
£28per device
per month + VAT
Everything in Essentials, plus:
- Proactive remediation
- Vendor management
- IT strategy planning
- Microsoft 365 backup
- Backup monitoring & routine test restores
- Email security management
- Device encryption
- Third-party application updates
Complete
High-growth teams that can’t afford a gap
£35per device
per month + VAT
Everything in Business, plus:
- 24/7 helpdesk support
- Security awareness training
- Simulated phishing campaigns
- Managed password manager
- Managed endpoint firewall
All prices exclude VAT. No call-out fees, no charge per ticket, and projects are quoted separately and agreed up front.
Estimate your cost
What would it cost your team?
Pick a plan and enter how many devices your team uses.
Compare plans
Everything in each plan, side by side
| Essentials | Business | Complete | |
|---|---|---|---|
| Price per device, per month (ex VAT) | £23 | £28 | £35 |
| 9–5 helpdesk support | |||
| Endpoint protection (MDR) | |||
| 24/7 device & system monitoring | |||
| Managed Windows updates | |||
| Microsoft 365 management | |||
| Client portal access | |||
| Proactive remediation | |||
| Vendor management | |||
| IT strategy planning | |||
| Microsoft 365 backup | |||
| Backup monitoring & routine test restores | |||
| Email security management | |||
| Device encryption | |||
| Third-party application updates | |||
| 24/7 helpdesk support | |||
| Security awareness training | |||
| Simulated phishing campaigns | |||
| Managed password manager | |||
| Managed endpoint firewall |
No surprises
What you won’t be charged for
-
Call-out fees
There are none. You won’t get a separate bill just because an engineer had to come out.
-
Individual tickets
Raise as many helpdesk requests as you need. Tickets aren’t charged one by one.
-
Security basics
24/7 monitoring and endpoint protection with MDR come with every plan, not as extras.
-
Surprise project costs
Office moves, new networks and migrations are scoped and quoted separately, and always agreed before work starts.
FAQ
Questions about pricing
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
How is managed IT support priced?
Per device, per month, excluding VAT: £23 on Essentials, £28 on Business and £35 on Complete. Helpdesk tickets aren’t charged individually and there are no call-out fees.
What counts as a device?
A device is typically a laptop or desktop someone works on. We’ll confirm exactly what’s covered for your business in your proposal, so there are no surprises.
Are your prices shown with or without VAT?
All our prices exclude VAT. The calculator on this page shows the total including VAT too.
How are projects priced?
Projects such as office moves, new networks or major migrations are scoped and quoted separately, and always agreed before any work starts.
Is managed IT support worth it for a business with under 10 staff?
Usually, yes. Small teams feel downtime the most because there’s nobody to cover. A fixed monthly cost also tends to work out cheaper than a couple of emergency call-outs, and it brings proper security (MDR, managed updates, MFA) that a small business would struggle to put in place on its own.
Will we be tied into a long contract?
We’ll set out the agreement term and notice period clearly in your proposal before you sign anything, with no surprises in the small print. Talk to us about what would suit your business.
How do we get an exact price?
Book a free IT review. We’ll look at your devices, Microsoft 365, backups and security, then give you a written, fixed monthly price, with any one-off work itemised separately. You’re under no obligation to go ahead.
Get a fixed price in writing
Our free IT review looks at your devices, Microsoft 365, backups and security, then gives you a written, fixed monthly price, with any one-off work itemised separately.
- Free and no obligation
- Fixed monthly price
- Plain-English report
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm