Broadstairs, Kent · IT support across Kent

IT support in Broadstairs · CT10

Broadstairs is where we’re based

Our office is at the Kent Innovation Centre on Thanet Reach Business Park, a few minutes from Broadstairs town centre, Westwood Cross and St Peter’s. For local businesses that means an IT team that’s genuinely around the corner: quick to visit, easy to meet, and already familiar with the buildings, broadband and business parks you work from.

Map of Thanet showing our office at Thanet Reach Business Park, BroadstairsBroadstairsMargateRamsgateSt Peter’sWestwood CrossManston
Our office, Broadstairs Thanet district
  • On our doorstep our office is right here in Broadstairs
  • Kent Innovation Centre Thanet Reach Business Park, CT10 2QQ
  • CT10 & around Broadstairs, St Peter’s, Kingsgate and Westwood
  • Microsoft Partner
  • Cyber Essentials certified
  • 5.0 on Google

Local, properly

An IT partner you can actually visit

Plenty of IT companies call themselves local. We’re based in Broadstairs, and our clients here can drop in, meet the people looking after their systems, and talk things through face to face. When something needs an engineer on site, it’s a short drive, not a booking weeks away.

Day to day, you get the same service as all our clients: a helpdesk that picks up, 24/7 monitoring, managed security and Microsoft 365, and a roadmap that keeps your IT ahead of your business rather than behind it.

  • On-site visits planned around your working day
  • Meet in person at the Kent Innovation Centre
  • A team that knows Thanet’s business parks, broadband and buildings

Broadstairs businesses

Who we support locally

  • Business parks & units

    Firms at Thanet Reach, Pysons Road and around Westwood, from start-ups at the Innovation Centre to established manufacturers.

    • Managed IT and security
    • Networks and cabling for units
    • Backup and disaster recovery
  • Seafront hospitality

    Hotels, restaurants and cafés around Viking Bay that are flat out in summer and during Folk Week.

    • Guest Wi-Fi done properly
    • Resilient card payments
    • Seasonal staff accounts
  • Professional practices

    Accountants, solicitors, estate agents and consultants in the town and St Peter’s.

    • Cyber Essentials
    • Secure email and MFA
    • Microsoft 365 set up well

Getting started

How local businesses get started with us

  1. 1

    Coffee & a chat

    At your premises or ours. We learn how your business works and what’s getting in the way.

  2. 2

    Free IT review

    We look at devices, Microsoft 365, backups, Wi-Fi and security, and write it up in plain English.

  3. 3

    Clear proposal

    A fixed monthly price per device, excluding VAT, with any one-off fixes itemised.

  4. 4

    Supported

    Onboarding handled by us, and your team starts using the helpdesk.

Starting up?

IT for new businesses at the Kent Innovation Centre and beyond

We share a building with start-ups and young companies, and we know how often IT is an afterthought in the first year. A personal Gmail account becomes the company inbox, laptops are bought one at a time and never secured, and files live on whoever’s desktop they were saved to.

Getting the foundations right from day one costs far less than fixing them later. We set up your domain email and Microsoft 365 properly, secure every laptop, put backups in place and make sure you can pass a Cyber Essentials assessment when your first big customer asks for it.

  • Professional email on your own domain, with MFA from day one
  • Laptops that configure themselves when a new starter signs in
  • Files organised in SharePoint and Teams, not on desktops
  • Per-device pricing that grows with your headcount

FAQ

IT support in Broadstairs: your questions

Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.

Where exactly is your office?

We’re at the Kent Innovation Centre, Thanet Reach Business Park, Broadstairs, CT10 2QQ. Please call ahead if you’d like to visit, so the right person is in.

Can you come to our premises in Broadstairs?

Yes. We’re minutes away, so site visits for installations, hardware faults and IT reviews are easy to arrange.

Do you only support businesses in Broadstairs?

No. Broadstairs is home, but we support businesses right across Kent, from Thanet to Tunbridge Wells.

What does IT support cost for a small Broadstairs business?

Managed IT support is priced per device per month, excluding VAT: £23 for Essentials, £28 for Business and £35 for Complete, with no call-out fees.

Your IT team is just up the road

Pop in, call or send a message. We’ll arrange a free IT review at a time that suits you.