Business internet
Business broadband, chosen for your building
Your connection is the one thing everything else depends on: Microsoft 365, cloud apps, card payments, phones. We check exactly what’s available at your address, recommend the right option rather than the easiest to sell, and support it as part of your IT, so there’s only one number to call.
- Microsoft Partner
- Cyber Essentials certified
- 5.0 on Google
Your options
Four ways to get connected, and when each makes sense
There isn’t a single best connection, only the best one for your building, your team size and how much downtime would cost you. A five-person office in Broadstairs and a busy warehouse on an industrial estate need very different things.
We look at availability at your exact address, your current usage, what you run in the cloud and whether you need guaranteed repair times, then recommend a primary line and, where it matters, a backup.
Typical download speeds
Availability and speed depend on your exact address. We check before recommending anything.
Connection types
Business connectivity services
- Full Fibre (FTTP) Gigabit-capable fibre all the way to your premises: the best value upgrade where it’s available.
- Leased Lines A dedicated, uncontended line with symmetrical speeds and a guaranteed fix time.
- SoGEA Broadband without a phone line, the straightforward replacement as copper lines are switched off.
- Starlink Satellite broadband for rural sites, temporary locations and as a resilient backup.
Side by side
Business connection types compared
Typical characteristics. Actual speeds and prices depend on your address, and we’ll confirm both before you commit.
| SoGEA | Full fibre (FTTP) | Leased line | |
|---|---|---|---|
| Typical speed | Up to ~80 Mbps down | Up to 1 Gbps and beyond | 100 Mbps to 10 Gbps, both ways |
| Upload speed | Much lower than download | Fast | Same as download |
| Shared with others | Yes, contended | Yes, contended | No, dedicated to you |
| Fault repair target | Standard | Standard, faster options available | Guaranteed, typically hours |
| Best for | Small offices where fibre isn’t available yet | Most small and medium offices | Busy sites where downtime is costly |
Staying online
Backup connections, so a digger doesn’t stop your day
Every line fails eventually: roadworks, a flooded cabinet, a fault at the exchange. For many businesses, a few hours offline means lost sales and idle staff.
We can add an automatic 4G/5G or Starlink backup that takes over within moments of your main line dropping, so card machines, phones and cloud apps keep working while the fault is fixed.
- Automatic failover, with no one needing to touch the router
- We monitor both lines and chase the provider when one drops
- Sized for what matters most: payments, phones and key apps
Line status
Automatic failover
- Primary · full fibre Fault reported
- Backup · 5G Carrying traffic
- Phones & card machines Working
- Fault logged with carrier Chasing
The copper switch-off
Old phone lines are being retired. Is anything still on yours?
The UK’s PSTN and ISDN network is being switched off, with the national migration due to complete by January 2027. Broadband that relies on a phone line, analogue alarms, lift lines and older card machines all need moving.
We’ll check what depends on your lines and move it across in a planned way: SoGEA or full fibre for broadband, VoIP for phones.
FAQ
Business broadband questions
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
Is business broadband different from home broadband?
Usually, yes. Business services come with faster fault response, static IP addresses for remote access and VPNs, business-grade routers and support that understands your set-up. Many also have better contention and traffic management at busy times.
Can we keep our phone number if we change connection?
Yes. If your number is on a traditional line, we’ll port it to a VoIP phone system as part of the move, so customers keep calling the same number.
How long does installation take?
SoGEA and full fibre are typically installed within a few weeks, depending on availability and whether any work is needed at your premises. Leased lines take longer, often a couple of months, because a dedicated fibre may need to be laid. Starlink can be up and running within days.
Do you support the connection after installation?
Yes. That’s the point of buying it through your IT provider. If the line drops, we raise and chase the fault with the carrier and keep you updated, while making sure your backup connection is carrying the load.
Is full fibre available in my part of Kent?
Full fibre coverage across Kent is growing quickly but varies street by street, especially in historic town centres and rural areas. Send us your postcode and we’ll check.
Find out what’s available at your address
Send us your postcode and we’ll come back with the options available, typical speeds and what we’d recommend for your business. No hard sell.
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm