Broadstairs, Kent · IT support across Kent

Server management

The box in the cupboard, finally looked after

Somewhere in your building there’s probably a server holding your files, your accounts package or your practice software. If it stopped tomorrow, how long before the business noticed? We monitor servers around the clock, patch them safely, back them up properly and plan their replacement before they fail.

  • Microsoft Partner
  • Cyber Essentials certified
  • 5.0 on Google

What’s included

Everything a server needs to stay reliable

  • 24/7 monitoring

    Disks, memory, services, temperatures and event logs watched continuously, with early warnings acted on.

  • Safe patching

    Updates applied out of hours after a backup, with a check that everything restarted properly.

  • Image backups

    Whole-server backups, so recovery doesn’t mean reinstalling from scratch.

  • Access & permissions

    Shares and permissions kept tidy, and admin access locked down and logged.

  • Lifecycle planning

    Warranty, operating system support dates and capacity tracked, with replacement planned and budgeted.

  • Line-of-business apps

    The software on the server supported too, including liaising with its vendor when needed.

Keep, host or retire?

Not every business still needs a server

When a server nears the end of its life, it’s the right moment to ask whether you need one at all. Files often belong in SharePoint. Many applications now have cloud versions. Where a server is still needed, it can be hosted in Azure instead of the cupboard.

We’ll compare replacing, hosting and retiring side by side, with honest costs over several years, and recommend the one that fits.

Your data Laptops, servers, M365 Local copy Fast restores on site Offsite copy Encrypted, UK cloud Restore points Test restore passed Test restore passed 3 copies · 2 types of storage · 1 offsite

FAQ

Server questions

Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.

Our server is old but still works. Is that a problem?

It can be. Once the hardware warranty ends, failed parts can be slow to source. Once the operating system is out of support, it no longer gets security updates, which is also a problem for Cyber Essentials. We’ll tell you where yours stands.

Can you support a server another company installed?

Yes. We document it, secure the admin accounts, check backups and bring it into our monitoring. We don’t need to rebuild it.

Do you support NAS devices?

Yes. NAS boxes are monitored, updated and backed up like any server. They’re a common single point of failure in small offices.

What happens if the server fails?

With image backups, we can restore to replacement hardware or temporarily run the server in the cloud while the hardware is fixed. Our disaster recovery service can reduce that downtime further.

How healthy is your server?

We’ll check its condition, backups, security updates and remaining lifespan, and tell you honestly whether to keep, host or retire it.

  • Health checked
  • Lifespan estimated
  • Options costed