IT support in Folkestone · CT18–CT21
IT support for Folkestone, creative, connected and growing
Folkestone has reinvented itself: studios and start-ups in the Creative Quarter, a revived harbour and Harbour Arm, businesses tied to the Channel Tunnel, and a high-speed rail link that makes London a daily commute. We support the town’s businesses, and those in Hythe and Cheriton, with proactive managed IT, security and connectivity.
- 22miles from our office as the crow flies
- Around 50 minutes from our office via the A256 and A20
- CT18–CT21 Folkestone, Cheriton, Sandgate, Hawkinge and Hythe
- Microsoft Partner
- Cyber Essentials certified
- 5.0 on Google
Local IT support
A town that works in studios, offices and on the train
Folkestone’s business community is unusually varied. Artists, designers, digital agencies and makers cluster in the Creative Quarter. Restaurants and bars line the harbour. Professional firms and established employers sit around the town centre and Sandgate. Businesses on the business parks near Cheriton serve the Channel Tunnel and the wider logistics sector. And plenty of people split their week between Folkestone and London.
That mix needs IT that works everywhere: secure laptops that work on the train, fast connectivity for big creative files, and resilient systems for businesses that simply can’t stop. We deliver it remote-first, with engineers visiting from our Broadstairs office for installations and hands-on work.
Folkestone sectors
IT for Folkestone’s businesses
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Creative & digital
Studios, agencies, photographers and makers in and around the Creative Quarter.
- Full fibre for large uploads and cloud work
- Mac and Windows support
- Backups of project archives
- Secure sharing with clients
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Commuters & hybrid teams
People working between Folkestone, home and London on the high-speed line.
- Managed laptops that are safe on public Wi-Fi
- Microsoft 365 and Teams set up properly
- MFA and secure remote access
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Logistics & cross-Channel
Firms whose work is tied to the Channel Tunnel, freight and the M20 corridor.
- Resilient connectivity with failover
- Cyber Essentials for customers and contracts
- Monitored, tested backups
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Harbour & hospitality
Restaurants, bars and venues around the harbour and seafront.
- Guest Wi-Fi separate from payments
- Card payment resilience
- Cloud phones and CCTV
Creative businesses
Big files, small teams, no IT department
Creative work stresses IT in particular ways: gigabytes of project files, uploads to clients and cloud services, colour-critical Macs next to Windows accounts machines, and a NAS in the corner that holds years of work and hasn’t been backed up properly since it was bought.
We fix the foundations: full fibre where it’s available, a proper backup of the archive, a structure for sharing files with clients securely, and support for the whole mixed office.
Hythe & the Marsh
Rural connectivity from Hythe to Romney Marsh
Head west from Folkestone and broadband gets patchy fast. Farms, holiday parks, workshops and home-based businesses across the Romney Marsh and the villages above Hythe are often stuck on slow copper lines with no fibre plans in sight.
We look at every option for your location, including full fibre where it has arrived, 4G/5G, and Starlink satellite broadband, then install it properly and connect it to your network, with a backup so a single fault doesn’t cut you off.
Typical download speeds
Availability and speed depend on your exact address. We check before recommending anything.
FAQ
IT support in Folkestone: common questions
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
Do you cover Hythe and Romney Marsh?
Yes. We support businesses across Folkestone, Hythe, Sandgate, Hawkinge and the Romney Marsh area.
How do you support Folkestone if your office is in Broadstairs?
Most support is remote and immediate: our helpdesk fixes the majority of issues in the same call. Engineers travel to Folkestone, around 50 minutes away, for installations, hardware and planned work.
Can you support a creative studio that uses Macs?
Yes. We support Mac, Windows and mixed offices, including NAS storage, backup and fast connectivity for large files.
What does IT support cost?
From £23 per device per month (excluding VAT), with Business at £28 and Complete at £35.
IT support for your Folkestone business
We’ll arrange a free IT review, remotely or at your premises, and give you a prioritised plan.
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm