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Business continuity & disaster recovery

When the worst happens, keep trading

Backups get your data back. Business continuity and disaster recovery (BCDR) gets your business back: the systems running, the phones answered and the team working, within a timeframe you’ve agreed in advance. We design it around what your business can tolerate, then test it, so the plan works on the day it’s needed.

Plan our recoveryRPO and RTO explained
  • Microsoft Partner
  • Cyber Essentials certified
  • 5.0 on Google

Two numbers that matter

How much data could you lose, and for how long could you stop?

Every recovery plan starts with two targets. RPO (recovery point objective) is how much recent data you could afford to lose: an hour, a day, a week. RTO (recovery time objective) is how long you could afford to be down before it really hurts.

An accountant in January and a café in August will give very different answers. Once we know yours, we design backups, standby systems and processes to meet them, and we test that they do.

What we plan for

The disasters that actually happen

  • Ransomware

    Systems encrypted overnight. Recovery from clean, isolated backups, with the infection cleared first.

  • Hardware failure

    A server dies. A standby copy runs in the cloud while the hardware is replaced.

  • Loss of premises

    Fire, flood or no access to the building. The team works from home with phones diverted.

  • Connectivity outage

    Line cut by roadworks. Backup connection takes over and cloud systems carry on.

  • Human error

    A folder deleted, a database overwritten. Point-in-time restores put it right.

  • Key person unavailable

    The one person who knows the passwords is away. Documentation and a password vault mean nobody is a single point of failure.

How we build it

From risk to rehearsed plan

  1. 1

    Impact review

    We list your critical systems and agree RPO and RTO for each with you.

  2. 2

    Design

    Backups, standby systems, cloud failover and communication plans chosen to meet the targets.

  3. 3

    Document

    A short, readable plan: who does what, in what order, with contact details.

  4. 4

    Test

    Recovery tested on a schedule, results recorded, and the plan updated.

Insurance & clients

A tested plan is evidence, not a promise

Insurers, larger clients and regulators increasingly ask how quickly you could recover from an incident. A documented, tested BCDR plan answers that question with confidence, and makes renewal questionnaires considerably shorter.

Related

BCDR builds on

FAQ

BCDR questions

Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.

What’s the difference between backup and BCDR?

Backup is a copy of your data. BCDR is the whole plan for getting the business running again: how fast systems come back, where people work, how phones are answered and who does what. Backups are one part of it.

Can our server really run in the cloud if it fails?

Yes, with the right backup technology. Image backups can be started as virtual machines in the cloud within a short time, letting you work while the hardware is replaced.

How often should the plan be tested?

At least annually for a full walkthrough, with individual system restores tested more often. We agree a schedule and record the results.

Is BCDR expensive?

It scales with how tight your targets are. Being able to recover within a day is affordable for most businesses. Recovering within minutes costs more. We’ll show you the options and costs for each target.

How long could your business be down?

We’ll help you answer that honestly, and design a recovery plan that brings it down to a figure you’re comfortable with.

Book a free IT review 01843 482 279