IT support in Medway · ME4, ME5, ME7 & ME8
IT support for Medway, built for industry and growth
Medway is Kent’s largest urban area and one of its busiest business economies: engineering and manufacturing on the Medway City Estate, logistics and trade around Gillingham and the Hoo Peninsula, a waterfront business district at Chatham Maritime and a university campus bringing start-ups and talent. We support Medway firms with managed IT, security, networks and connectivity.
- 37miles from our office as the crow flies
- Around an hour from our office via the A299 and M2
- ME4, ME5, ME7 & ME8 Chatham, Walderslade, Gillingham and Rainham
- Microsoft Partner
- Cyber Essentials certified
- 5.0 on Google
Medway’s economy
IT for the businesses that keep Medway working
-
Engineering & manufacturing
Firms on the Medway City Estate and industrial parks with workshops, production systems and CAD workstations.
- Networks and Wi-Fi across units and workshops
- Server and ERP support
- Cyber Essentials for supply-chain contracts
- Backups that protect years of drawings and data
-
Logistics, trade & construction
Distribution, trade counters and contractors around Gillingham, the Hoo Peninsula and the M2.
- Managed phones and tablets for crews and drivers
- Resilient connectivity with failover
- Cloud job-management systems
-
Start-ups & university spin-outs
Young companies around the Universities at Medway campus and Chatham Maritime.
- Microsoft 365 set up securely from day one
- Laptops that configure themselves
- Pay-per-device support that scales
-
Health, care & charities
Care providers, clinics and charities across Medway’s towns.
- NHS DSPT support
- Encrypted devices and backups
- Affordable Microsoft 365 licensing
Industrial networks
Office, workshop and yard, on one secure network
Industrial sites have networks that grew one device at a time: an office switch, a Wi-Fi extender in the workshop, a camera recorder, a machine controller and a card terminal all sharing one flat network. It works until it doesn’t, and it’s a gift to attackers.
We redesign these into a proper managed network: structured cabling, access points that reach the whole unit, and separate segments for office, production, cameras and guests, all monitored 24/7.
How we support Medway
Remote-first support, with engineers for the hands-on work
-
Remote helpdesk
Most issues are fixed remotely within the same call, so distance doesn’t slow you down.
-
Planned site visits
Network projects, installations and hardware work scheduled with you, with engineers coming up the M2.
- Broadstairs
- A299
- M2
- Medway
-
24/7 monitoring
Servers, networks and devices watched around the clock, so problems are caught early.
Supply-chain security
Cyber Essentials for Medway’s engineering and defence suppliers
Medway has a long engineering heritage and many firms that supply larger manufacturers, contractors and defence and aerospace programmes. Those customers increasingly make Cyber Essentials, or Cyber Essentials Plus, a condition of doing business, and send detailed security questionnaires with every tender.
We get you certified and keep you compliant: devices patched and managed, MFA everywhere, admin rights controlled, CAD workstations and file servers protected, and evidence ready for the next questionnaire.
Cyber Essentials Plus
Example engineering supplier
- Firewalls Pass
- Secure configuration Pass
- Security update management Pass
- User access control Pass
- Malware protection Pass
FAQ
IT support in Medway: your questions
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
Which parts of Medway do you cover?
All of it: Chatham, Gillingham, Rainham, Walderslade, Strood, Rochester and the Hoo Peninsula, including the Medway City Estate and Chatham Maritime.
Can you support a manufacturing or engineering business?
Yes. We support the IT side: networks, Wi-Fi across workshops, servers, CAD and ERP workstations, backups and security, including Cyber Essentials for supply-chain requirements.
How far are you from Medway?
Our office is in Broadstairs, around an hour away via the A299 and M2. Support is remote-first, with engineers visiting for installations and planned work.
What does IT support cost?
Our managed plans are £23, £28 or £35 per device per month, excluding VAT. Network projects are quoted separately after a survey.
IT support for your Medway business
Book a free IT and network review for your office or unit. We’ll show you what’s at risk and what we’d fix first.
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm