IT support in Rochester · ME1–ME3
IT support for Rochester, from the High Street to Strood
Rochester’s cobbled High Street runs between a cathedral and a Norman castle. It’s lined with independent shops, restaurants, galleries and professional offices in buildings that have stood for centuries. Across the river, Strood adds trade, retail and riverside regeneration. We support Rochester businesses with managed IT, security and Wi-Fi that respects the buildings they’re in.
- 39miles from our office as the crow flies
- Around an hour from our office via the A299 and M2
- ME1, ME2 & ME3 Rochester, Strood, Borstal, Frindsbury and Hoo
- Microsoft Partner
- Cyber Essentials certified
- 5.0 on Google
Local IT support
Modern IT for one of England’s oldest high streets
Rochester businesses tend to be small, established and personal: solicitors and accountants above shopfronts, independent retailers, cafés and restaurants, antique and gift shops, and hospitality that’s busiest during the city’s festivals and events.
They need IT that is simple to live with, secure enough to satisfy clients and insurers, and that works inside old buildings. Our managed IT support covers all three, with a helpdesk that picks up and monitoring that spots problems before they spoil a busy day.
Historic premises
Wi-Fi and cabling in buildings older than the internet by centuries
Much of central Rochester is a conservation area, and many High Street premises are listed. Thick walls, timber frames and cellars block Wi-Fi, and drilling through them isn’t always an option.
We survey carefully, place access points to make the most of each room, use wireless links where cabling would damage the fabric, and plan any cable routes with your landlord and listed building requirements in mind.
Rochester businesses
Who we look after
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Professional practices
Law firms, accountants, surveyors and advisers along the High Street and Star Hill.
- Email security against invoice fraud
- Cyber Essentials
- Secure Microsoft 365 and backups
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Independent retail
Shops, galleries and antique dealers that rely on tills, online orders and a phone that rings everywhere.
- EPOS support and backup connectivity
- Cloud phones
- CCTV you can check remotely
-
Hospitality & events
Restaurants, pubs and venues that are busiest during festivals and weekends.
- Guest Wi-Fi separate from payments
- Seasonal staff accounts
- Resilient card payments
Busy days
Ready for festival weekends and Christmas crowds
Rochester’s festivals and seasonal events bring crowds to the High Street, and a huge share of the year’s takings for shops, cafés and pubs. That’s exactly when a card machine that drops its connection, or a booking system that won’t load, costs the most.
We make sure payments run on a properly separated network with an automatic 4G/5G backup, guest Wi-Fi is kept away from your tills, and everything has been checked and updated well before the busy dates, not during them.
Before the busy weekend
Example High Street café
- Card machines tested Done
- 4G backup line Active
- Guest Wi-Fi separated Yes
- Updates applied Last week
FAQ
IT support in Rochester: common questions
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
Do you cover Strood and the Hoo Peninsula?
Yes. We support businesses in Rochester, Strood, Frindsbury, Wainscott, Cuxton and across the Hoo Peninsula, as well as the rest of Medway.
Can you install Wi-Fi in a listed High Street building?
Yes. We survey first, design around the building and keep any cabling discreet, working with you and your landlord on anything that affects the fabric of the building.
How do you support Rochester from Broadstairs?
Support is remote-first and most issues are fixed within the same call. Engineers travel up the M2, around an hour, for installations, hardware and planned work.
What does IT support cost?
From £23 per device per month (excluding VAT), with no call-out fees.
IT support for your Rochester business
We’ll arrange a free IT review at your premises and give you a clear, prioritised plan, whether or not you work with us.
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm