Essentials
Start-ups that want the fundamentals covered
£23per device
per month + VAT
Includes:
- 9–5 helpdesk support
- Endpoint protection (MDR)
- 24/7 device & system monitoring
- Managed Windows updates
Services
Every part of your IT, one accountable team
Most small businesses juggle an IT person, a broadband provider, a phone company, a cabling contractor and a security product nobody really monitors. We bring all of it under one roof, so there’s one number to call and one team that takes responsibility for the whole picture.
- Support & cloudHelpdesk, M365, servers, devices
- Security & backupMDR, MFA, Cyber Essentials, backup
- ConnectivityFibre, leased lines, VoIP, Wi-Fi
All services
What we do
Start with the service you need today. Most clients end up with several, delivered as one managed service.
Support & cloud
Keeping your people productive and your platforms healthy, day to day and year to year.
Security & backup
Layered protection that stops the attacks small businesses actually face, and tested backups for the day something gets through.
Connectivity & networks
The connections, networks and physical infrastructure everything else relies on.
- Business InternetFull fibre, leased lines, SoGEA and Starlink.
- Network ManagementFirewalls, switches and monitoring.
- Managed WirelessWi-Fi that reaches every room.
- VoIPCloud phones before the copper switch-off.
- Network CablingStructured cabling, done tidily.
- CCTV InstallationNetworked cameras you can check from anywhere.
Why one team
Problems don’t respect supplier boundaries
When the phones crackle, is it the handset, the network, the broadband or the phone system? With four suppliers, each one points at another. With us, the same team owns all four, so the problem gets fixed rather than passed around.
- 1number to call for every IT question
- 24/7monitoring across devices, network and backups
Plans
Managed IT plans, priced per device
Our managed plans bundle support, monitoring, security and Microsoft 365 management. Connectivity, cabling and projects are quoted separately.
Business
Growing businesses that want security built in
£28per device
per month + VAT
Everything in Essentials, plus:
- Proactive remediation
- Vendor management
- IT strategy planning
- Microsoft 365 backup
Complete
High-growth teams that can’t afford a gap
£35per device
per month + VAT
Everything in Business, plus:
- 24/7 helpdesk support
- Security awareness training
- Simulated phishing campaigns
- Managed password manager
All prices exclude VAT. No call-out fees, no charge per ticket, and projects are quoted separately and agreed up front.
FAQ
Questions about our services
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
Do we have to buy everything from you?
No. Many clients start with one service, such as IT support, Cyber Essentials or a Wi-Fi upgrade, and add more over time. We’re also happy to work alongside suppliers you want to keep.
What’s included in the monthly plans versus quoted separately?
Monthly plans cover helpdesk support, monitoring, maintenance, security tools and Microsoft 365 management, depending on the plan. Hardware, connectivity, cabling, CCTV and projects such as migrations or office moves are quoted separately and agreed before work begins.
Which areas do you cover?
We’re based in Broadstairs and support businesses across Kent, from Thanet, Canterbury and the coast to Ashford, Maidstone, Medway and Tunbridge Wells.
Do you work with businesses that already have in-house IT?
Yes. We can provide specialist services such as security, connectivity and projects, or co-managed support alongside your in-house team.
Not sure what you need?
That’s what the free IT review is for. We’ll look at everything and tell you what matters most, in plain English.
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm