Contact us
Talk to an engineer, not a sales script
Whether you’re reviewing your current set-up, dealing with a problem right now or just want a second opinion, we’re happy to help. Call, email or send the form below. New enquiries get a reply within one working day, and usually much sooner.
What happens next
After you get in touch
- We reply Within 1 working day
- A short call to understand your needs 15–30 mins
- Free IT review On site or remote
- Clear written proposal No obligation
Send an enquiry
Tell us a little about your business
The more you tell us, the more useful our first reply will be.
Already a client?
Getting support
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Client portal
Raise and track tickets, and see the history of every request.
Open the portal -
Email the helpdesk
Email support@squareoneit.co.uk and a ticket is created automatically.
Email support -
Call us
For anything urgent, call 01843 482 279 and speak to the team.
Call now
FAQ
Before you get in touch
Can’t see your question? Call 01843 482 279 or email hello@squareoneit.co.uk. You’ll get a straight answer from an engineer.
Is the IT review really free?
Yes. We look at your devices, Microsoft 365, backups, network and security and give you a written summary of what’s fine, what’s risky and what we’d fix first. You’re under no obligation to work with us.
Can you help with an urgent problem if we’re not a client?
Often, yes, particularly with things like data recovery, security incidents or a failed server. Call us on 01843 482 279 and we’ll tell you straight away whether we can help.
What are your opening hours?
Our office and helpdesk are open Monday to Friday, 9am to 5pm. Clients on the Complete plan have 24/7 helpdesk support, and every plan includes 24/7 monitoring.
Can we visit your office?
Of course. We’re at the Kent Innovation Centre, Thanet Reach Business Park, Broadstairs, CT10 2QQ. Please call ahead so the right person is in.