Client story
Need Financial Planning: new kit, support and security
We refreshed the computers, monitors and peripherals for this Broadstairs firm of independent financial advisers. Now we look after their ongoing IT support and cyber security, and we’re at the end of the phone whenever they need us.
- BroadstairsKent
- Hardware refreshcomputers, monitors, peripherals
- IT support & securityongoing, a phone call away
The client
About Need Financial Planning
Need Financial Planning is a family-run firm of independent mortgage and financial advisers based on Broadstairs High Street, describing itself as “your friendly face of finance in Thanet, Kent & beyond”.
Founded by Colin Brown and now run by his sons, Rob and James, the team is independent and whole-of-market: no tied panels, just clear recommendations explained in plain English, and a long-term relationship rather than a one-off transaction. needfp.co.uk
What they help their clients with
- Mortgages
- Protection
- Pensions & investments
- Retirement planning
- Equity release
Why IT matters for a firm like theirs
As an FCA-regulated firm handling clients’ personal and financial information every day, dependable, secure IT isn’t a nice-to-have. It underpins client confidentiality, compliance and the personal, responsive service their clients rely on.
Watch
Hear it from Rob Brown
Rob Brown, Director of Need Financial Planning, on working with SquareOne IT.
Video coming soon
The refresh
New kit, top to bottom
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New computers
Their machines replaced with new ones, set up and ready for work.
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New monitors
New screens supplied as part of the same refresh.
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Peripherals
The keyboards, mice and other desk kit refreshed alongside.
What we look after now
Ongoing support and security
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Ongoing IT support
Whenever something needs sorting, we’re at the end of the phone.
Managed IT support -
Cyber security
Cyber security services to help keep their systems and their clients’ data protected.
Cyber security
In their words
What they say
In their own words, coming soon.
Thinking about a hardware refresh?
Our free IT review looks at your devices, Microsoft 365, backups and security, and gives you a clear, prioritised plan, including what’s due for replacing.
- Free and no obligation
- Plain-English report
- Risks ranked by urgency
- Call the team01843 482 279
- Emailhello@squareoneit.co.uk
- VisitKent Innovation Centre, Thanet Reach Business Park, Broadstairs CT10 2QQ
- Helpdesk hoursMonday to Friday, 9am – 5pm